Patient Portal

Emergency Room

The UERM Emergency Department is a fundamental part of UERM Medical Center that serves as a frontline medical facility that is dedicated to delivering prompt, efficient and high-quality medical care.  It is one of the leading emergency facilities in Quezon City that delivers compassionate and expert medical attention. Its thrust is to provide immediate lifesaving care and urgent medical intervention. It is staffed by a competent team of emergency medicine physicians, resident doctors, nurses, and other allied health professionals, committed to providing immediate assessment, stabilization, and treatment of patients with urgent and life-threatening conditions. 

Our Emergency Room offers

  • Round-the-Clock Readiness: Our dedicated team of highly trained emergency physicians, nurses, and support staff is on standby 24/7, ready to respond to any medical emergency, big or small.
  • Comprehensive Care: From acute illnesses and injuries to complex trauma cases, we are equipped with advanced diagnostic tools and treatment capabilities to manage a wide spectrum of urgent medical conditions.
  • Expert Medical Team: Our professionals are not only skilled in emergency medicine but are also committed to continuous learning and applying the latest medical advancements, ensuring you receive care that is both current and effective.
  • Patient-Centered Approach: We understand that emergencies are stressful. Our team prioritizes clear communication, empathy, and a supportive environment to ensure both patients and their families feel informed and cared for throughout their time with us.
  • Seamless Transition to Specialized Care: As part of a comprehensive medical center, our Emergency Department offers seamless transitions to specialized departments and inpatient services, ensuring continuity of care for conditions requiring further management.

At UERM Emergency, your health and well-being are our utmost priority. We are here to provide the urgent care you need, when you need it most, ensuring peace of mind in challenging times.

Bed Capacity

Core Services: 

  • 24/7 Emergency Medical Care: The primary function, ensuring immediate medical attention at any time of day or night. 
  • Acute Illness Management: Diagnosis and treatment of sudden and severe medical conditions (e.g., severe infections, asthma attacks, allergic reactions, high fevers, sudden onset of pain). 
  • Trauma Care: Initial assessment, stabilization, and management of injuries resulting from accidents, falls, assaults, or other traumatic events (e.g., fractures, lacerations, head injuries, burns). This would include minor to severe trauma. 
  • Cardiac Emergencies: Initial management of heart-related issues such as chest pain, suspected heart attacks (myocardial infarction), arrhythmias, and heart failure exacerbations. 
  • Neurological Emergencies: Assessment and initial treatment for conditions like strokes, seizures, severe headaches, and altered mental status. 
  • Respiratory Emergencies: Management of severe breathing difficulties, including acute exacerbations of COPD, pneumonia, and severe asthma. 
  • Gastrointestinal Emergencies: Care for conditions like severe abdominal pain, appendicitis, gallstones, gastrointestinal bleeding, and severe vomiting/diarrhea.
  • Pediatric Emergencies: Dedicated care for infants, children, and adolescents experiencing various urgent medical conditions or injuries. 
  • Surgical Emergencies: Initial stabilization and preparation for emergency surgical procedures, working closely with the hospital’s surgery department. 
  • Diagnostics: Immediate access to essential diagnostic services such as: 
    • Laboratory Tests: Blood work (CBC, blood chemistry, cardiac enzymes, etc.), urinalysis. 
    • Imaging: X-rays, CT scans (for head injuries, abdominal pain, etc.), and potentially ultrasound. 
    • ECG (Electrocardiogram): For heart rhythm and function assessment. 
  • Resuscitation: Life-saving interventions for critical conditions such as cardiac arrest, respiratory failure, and severe shock.
  • Wound Care and Laceration Repair: Cleaning, dressing, and suturing of cuts and wounds. 
  • Pain Management: Immediate relief for acute pain. 
  • Stabilization and Transfer: Preparing patients for admission to an inpatient ward, ICU, or for transfer to another specialized facility if necessary. 

With UERM Medical Center holding 19 specializations and a well-known training hospital,  the Emergency Room benefits from access to specialized consultants and advanced equipment. This acts as the crucial first line of defense, ready to manage diverse medical crises before handing off to the most appropriate specialized care.

We function as the critical entry point for all urgent cases. 

  • Rapid Assessment and Triage: Highly skilled in quickly evaluating patients to determine the severity of their condition and prioritize care. 
  • Critical Care and Resuscitation: Expertise in managing life-threatening conditions and performing advanced life support. 
  • Multidisciplinary Collaboration: Seamless coordination with other hospital departments (Internal Medicine, Surgery, Pediatrics, Cardiology, Neurology, Radiology, Laboratory, etc.) to ensure comprehensive and continuous care.
  • Emergency Medicine Physicians: Staffed by doctors specifically trained in emergency medicine, equipped to handle a broad spectrum of acute illnesses and injuries. 
  • Emergency Nursing: Nurses specifically trained in emergency protocols, critical care, and rapid response.